Orvyn productLive

Cable TV & ISP CRM

Run a cable TV and broadband business from one app.

Billing, collections, WhatsApp reminders, field apps, complaints and network alerts in one CRM. Built at Laxmi Cable Vision, running there every day.

For cable TV and ISP operators

Try the live demo Talk to Orvyn on WhatsApp

Owner dashboard of the Orvyn CRM (demo data)

What it is

A complete CRM for cable TV and ISP operators: one system for customers, billing, collections, support and network operations.

The problem

What every operator lives with

01
Cash stays with agents
Agents enter every collection on their phone. You see who collected what, today, by name.
02
Renewals slip through
Customers expiring today and tomorrow are listed, and get a WhatsApp reminder with a pay link on their own.
03
Chasing dues by phone
Pending amounts are tracked per customer and per area, and reminders go out without anyone dialling.
04
Too many portals and registers
Customers, bills, payments, complaints and network alerts sit in one system instead of five.

What we built

Built by an operator, for operators

It was built at Laxmi Cable Vision, which has run cable TV and broadband in Ahmedabad for over three decades, and it runs that business every day: real customers, real collections, real WhatsApp messages. Every feature exists because an operator needed it.

Key features

What it does

01 / 09

Customers & billing

Every customer, bill and balance in one list.

CableTV, Broadband and Combo customers together
Monthly (calendar) and date-to-date billing
Bills, receipts and advance receipts, printable or shared as a link
Outstanding balance and full payment history
Excel import and export

Inside

See it

Customer list in the Orvyn CRM (demo data) — Customer list

Renewals due today in the Orvyn CRM (demo data) — Renewals due today

Payments list in the Orvyn CRM (demo data) — Every payment, who collected it and how

Complaint tickets in the Orvyn CRM (demo data) — Complaint tickets

Collection agent app (demo data) — Collection agent app

Customer list in the phone layout (demo data) — Office, on a tablet or phone

Customer portal on a phone (demo data) — Customer portal

Under the hood

How it fits together

Used by

Office: desktop & tablet
Collection agent app
Technician app
Customer portal

Orvyn CRM

Customers · billing · collections · complaints · reports

Connects to

WhatsApp Business API
Payment gateway
OLT & network monitoring
Netzur broadband

Built withReactNode.jsMongoDB

Live demo

Click around before you call us

A full copy of the CRM with made-up customers. Change anything you like; it resets every night.

Password for every login: demo1234

Open the demo

Demo logins (mobile numbers)
Sign in as	Mobile
Owner / admin	9000000001
Office staff	9000000004
Collection agent	9000000002
Technician	9000000003
Customer	9000012345

Current status

Live today

Concept
In development
Beta
Launching
Live

Live today, running a real cable TV and broadband business every day.

Questions

Before you ask

How much does it cost?

Pricing depends on your number of customers and which parts you need. Call or WhatsApp us and we will give you a clear quote.

Can you move my existing customers in?

Yes. Customers, plans and balances can be imported from Excel, and we help you with the first import.

Does it work on a phone?

Yes. The office screens have a phone and tablet layout, and agents, technicians and customers each have a phone-first app. Nothing to install from a store.

Which broadband systems does it work with?

It works with Netzur. Talk to us about the system you use today.

Is my data private?

Each operator gets their own CRM with their own database and logins. Your customers are never visible to anyone else.

Can it be changed to fit how we work?

Yes. Bill formats, plans, staff roles, message templates and reports are set up around your business.

Interested?

Get to know Cable TV & ISP CRM.